Frequently Ask Questions:
This support desk is to help you with any technical issues that you may be having with this websites or one of the products contained herein. Examples might be a dead link or a video not working. This help desk is not meant to be used for coaching or assistance in building your internet business. If you feel that this website or product is not functioning properly then please report the problem by submitting a ticket below.
Expected response time is 24 to 48 hours. You will probably not get a response over the weekend. When we are running a promotion response time may be a little longer, please be patient, you are important to us.
Please understand that some questions might require a programmer or other specialist. If this is the case this could add more time to fix your issue as this support desk can only handle general questions.
When creating a support ticket please be as detailed as possible.Please give us the date, time, purchase receipts number,, along with a detailed description of the issue you are having.
The videos are server based at Amazon S3 and stream at 512kbps. We use the latest in Cloudfront technology to ensure the best streaming possible, this means playback speed and loading time will depend mostly on your internet connection. If the video is buffering or taking time to catch up press the pause button and allow the file to load completely before playing again. Patience is a virtue.
Unfortunately, your membership to Social Live Profits is non- refundable. If you need help with your account or you have questions feel free to contact us at the support desk or call our office at 866-205-3389.
Please upgrade if you haven’t or submit a support ticket if you would like coaching..